Returns & Exchanges

At Dore & Rose, we want you to be completely satisfied with your silk essentials; if you are not happy with your purchase, we offer a 30-day return policy for unused items in their original packaging.

1

Initiate Your Return

Visit our online return portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place the items in their original silk-lined packaging and include all tags to ensure the product remains in pristine condition during transit.

3

Ship It Back

Print your prepaid shipping label and drop off the package at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing